Location: Head Office
Take control of FAW SA Policies and procedures pertaining to dealer business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within the sales and aftersales departments, monitor available training offered by FAW SA to dealer network to ensure consistent training attendance by FAW branch and dealer staff. Assist DPs with setting up training plans to upskill staff members to create a strong team , Self – participate in relevant training programmes offered to ensure continued competence within business is professional carried out. Assist with mentoring internal staff to ensure staff back up plans are in place & monitor staff morale at dealers and branches remains positive and assist to correct any problem areas that could hamper the FAW brand.
- Responsible to manage work efficiently with clear communication. Strive to ensure a high – quality work ethic exists at all times to improve own skills and the dealer and branch staff.
- Assist dealers to achieve 100% vehicle sales targets.
- Financial Management Budget and Asset control.
- Ensure planning and cost saving control operational budgets that include travel and vehicle use to remain within the allocated fuel budget. Prevent any waste and ensure dealer visits adhere to a visit cycle to prevent adhoc visits where possible.
- Ensure dealers debtor’s books is controlled, all payments to parts and vehicle stock within the required policy time frame. Parts purchases to be settled in 30 days, independent dealer’s vehicle stock as per floorplan / sinosure parameters. All vehicle invoiced to customers to be settled within 48 hours of the date of invoice.
- Ensure Asset Vehicle Management on approved Loan and Demo unit usage within the region adheres to agreed usage and timeline parameters. No overdue usage allowed.
- Ensure adequate return assessment are carried out and reported.
- Visit dealers in region at least five times per year and provide adequate feedback per visit template report including FAW branding and highlight any areas of concerns for further attention and Resolve.
- Tertiary Sales Qualification + Minimum 5 years’ experience in similar role+ Commercial Truck Industry experience
- Code 08 licence and own vehicle
- Excel, Word, PPT proficiency
