Location: Pinetown
SPECIFICATIONS:
- Support the Workshop Foreman in a constructive manner, ensuring that the internal department relationships are properly maintained
- Present exemplary task performance
- Personally manage work efficiently
- Properly record all hours worked and sold
- Ensure that all lubricants used are recorded on the job card
- Ensure that all parts used are recorded on the job card. Use systems and processes in place as instructed by management. This process may change from time-to-time, your understanding is important and adherence crucial to the success of job card completion
- Record the use of consumable items
- Build sound relationships with parts staff
- Ensure that all tasks performed comply with minimum standards required by FAW SA
- Participate in all relevant training programs
- Share your new knowledge with others
- Take note to do personal learning and self-development
- When you attend a breakdown – be courteous to customer staff and customer / manager
- Be properly dressed in correct PPE
- Ensure the vehicle in which you drive is properly cleaned and presentable
- Make sure that you understand what the job required is, so that you are well prepared to attend to the breakdown effectively
- Obey the rules of the road, all traffic fines will be routed to the offender
- Ensure a good working relationship with colleagues and peers. This includes apprentices at all levels of training. Create sound mentor/apprentice relationship
- Support peers and learners, do concrete skills transfer and promote an atmosphere of high levels of productivity
- Set an example in terms of time keeping
- Ensure that all warranty claims are correctly diagnosed in terms of the 3 C’s. Compliant, Cause and Correction.
- Take ownership of apprentices assigned to you. Ensure that the skills transfer is properly done, and that each apprentice has equal opportunity to successfully complete his apprenticeship
- Diligently complete all documentation regarding apprenticeship, such as logbooks
- Ensure that all Health and Safety rules are always adhered to
- Encourage colleagues to do the same
- Proper adherence to company rules regarding the use of tools, special tools and company assets
- Always keep your workplace neat and tidy
- Promote wellness and encourage confidence in job analysis and understanding within the team
- Always wear correct PPE per job
- It is your responsibility with your to manage your hours worked including overtime, conforming to the Labour Relations Act
- Ensure high levels of communication and feedback to the workshop manager ensuring the customer is relayed relevant and concise information
- Ensure that the type of feedback to the workshop manager is relevant and correct
- Continue to promote the company as a trustworthy and reliable brand
- Pursue the philosophy of ‘customer is king’
REQUIREMENTS:
- Matric
- Diesel Trade Test Completed
- Minimum 2-3 years experiences in similar role
- Code 14 licence with pdp
- Technical expertise, understanding and knowledge
